Channel Bay Help

Use these guides to set up Channel Bay, connect your stores, work with the RP API, and manage daily work in the app.

See the Feature Changelog for merchant-facing release highlights and the next high-confidence items in progress.

The docs follow the main Channel Bay sidebar, plus the merchant-facing RP API:

• Dashboard
• Sales Orders
• Products
• Inventory
• Customers
• Returns
• Suppliers
• Purchase Orders
• Stock Transfers
• Stocktakes
• Reports
• Integrations
• Settings
• RP API

Admin-only and internal tools are not included.

Start Here

• Feature Changelog
• Quick Start
• Glossary
• Notifications

Set Up Channel Bay

• Shopify Install and Onboarding

Integrations And API

• Integrations and API
• Add and Manage Integrations
• Linked Stores and Sync Controls
• RP API

Daily Work

• Dashboard
• Sales Orders
• Products
• Inventory
• Customers
• Returns
• Product Mappings

Stock And Purchasing

• Suppliers
• Purchase Orders
• Stock Transfers
• Stocktakes

Reports, Settings, And Help

• Reports
• Settings and Billing
• Troubleshooting

How To Use These Guides

1. Start with Quick Start if you are new to Channel Bay.
2. Complete setup before relying on inventory and reports.
3. Use the guide that matches the page you are working on in Channel Bay, or the RP API page you are calling.
4. Check Troubleshooting when something does not look right.